Privacy Policy

At Burycase, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit burycase.com, place an order, contact us, or interact with our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Your name

• Email address

• Shipping address

• Billing address

• Phone number, if provided

• Order details

• Customer service messages

• Account or checkout information

• Marketing preferences, if you subscribe to our emails

When you visit our website, we may also automatically collect certain technical information, such as:

• IP address

• Browser type

• Device type

• Pages visited

• Referring website

• Shopping behavior on our website

• Cookie and tracking information

2. Payment Information

Payments made on burycase.com are processed through secure third-party payment providers. We do not store your full credit card number or complete payment card details on our servers.

Your payment information is handled securely by our payment partners to process your order, prevent fraud, and complete the transaction.

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Confirm your purchase and send order updates

• Arrange shipping and delivery

• Provide customer support

• Respond to your questions or requests

• Process returns, refunds, or exchanges

• Improve our website, products, and services

• Prevent fraud and protect website security

• Send promotional emails, only when permitted by law or with your consent

• Comply with legal, tax, accounting, and regulatory obligations

4. Cookies and Tracking Technologies

Burycase uses cookies and similar technologies to improve your shopping experience. Cookies help us:

• Keep items in your shopping cart

• Remember your preferences

• Understand how visitors use our website

• Improve website performance

• Measure advertising and marketing results

• Show relevant ads, where permitted

You can manage or disable cookies through your browser settings. Please note that some website features may not work properly if cookies are disabled.

5. Email Marketing

If you subscribe to our newsletter or agree to receive promotional messages, we may send you emails about new arrivals, special offers, product updates, and brand news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. How We Share Your Information

We only share personal information when necessary to operate our business and provide our services. This may include sharing information with:

• Payment processors

• Shipping and logistics providers

• Website hosting and e-commerce platform providers

• Customer support tools

• Email marketing providers

• Analytics and advertising partners

• Fraud prevention and security service providers

• Legal or regulatory authorities when required by law

We do not sell your personal contact information.

7. Advertising and Analytics

We may use analytics and advertising tools, including third-party services, to understand website performance, improve our products, and show relevant advertising.

These services may collect information such as your device type, browsing behavior, pages viewed, and interactions with our website. This information helps us measure marketing performance and improve the customer experience.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

Our checkout pages are protected through secure encryption technology. However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Data Retention

We keep your personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, accounting, fraud prevention, and dispute resolution.

When personal information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of marketing emails

• Restrict or object to certain data processing

• Request a copy of your personal information

• Withdraw consent where processing is based on consent

To make a privacy request, please contact us using the information below. We may need to verify your identity before completing your request.

11. International Customers

Burycase may serve customers in different countries, including the United States, United Kingdom, Canada, and Australia. Your personal information may be processed or stored in countries outside your country of residence.

When we transfer or process personal information internationally, we take reasonable steps to protect your information in accordance with this Privacy Policy and applicable privacy laws.

12. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website practices, legal requirements, or services.

When we update this policy, we will revise the “Effective Date” at the top of this page. Your continued use of our website after any changes means you accept the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Email: support@burycase.com

Phone: +13239198105

Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)